OXFORD, MI., June 26, 2012 — Alcove9, an integrative software development firm, announced that Patrick B. Griffis has joined the team as the Technical Support Manager.
In his new position, Patrick will lead the technical support department at Alcove9. His practice will be primarily focused on ensuring that Alcove9 provides the highest quality support for client implementations and keeping customers’ environments running efficiently. He will also support the sales and marketing teams in presenting customer solutions and delivering webinars to educate clients about how the Alcove9 software can increase the effectiveness of their business.
Mr. Griffis brings experience from both the IT and customer support worlds. He started his career 13 years ago in the IT department at Chrysler. Mr. Griffis then occupied many positions within IT departments in engineering and manufacturing organizations in the automotive industry in Detroit. Most recently, Mr. Griffis led the IT department for Grupo Antolin, an international automotive manufacturing company in eastern Michigan.
“Patrick is an exceptional worker and team player,” says Kristin Schroeder, Director of Services at his previous employer. “His people skills were a source of many compliments by our customers. He effortlessly motivates his coworkers and willingly shares his knowledge.”
“We are very pleased to bring Patrick onto our team,” says president, Sam Abu-Hamdan. “His background in IT in addition to his positive attitude is perfectly suited to construct a successful and lasting career with us at Alcove9.”