FOR IMMEDIATE RELEASE
October 17, 2011 – Oxford, MI - Please join Alcove9 LLC in welcoming its latest addition of fine personnel: Rudy Reyes, Vice President of Customer Success and Janie Farner, Director of Marketing. As a start-up company, choosing the perfect team of people is often challenging, but Alcove9 is already building a core management group of industry and subject-matter experts who will be able to respond to their customers’ needs immediately.
Both Rudy and Janie have extensive experience in their respective fields. Couple that with their genuine excitement about a great product offering and you will find two more people at Alcove9 that you’ll be seeing on the search engine scene for years to come.
About Rudy Reyes
Rudy Reyes, VP Customer Success, is focused on developing and delivering a customer centric experience that ensures success for Alcove9 users. His responsibilities include:
- Building a core support team that will provide customers with end-to-end user engagement.
- Maximizing the effectiveness of new and existing customer initiatives that ensure superior customer service and satisfaction
- Working with the leadership team to maximize support and growth for Alcove9 partners while continuing to grow the company and its opportunities.
Mr. Reyes brings with him over 20 years of experience supporting Enterprise IT environments. Prior to joining Alcove9, Mr. Reyes worked at Tata Technologies where he led consultant teams that delivered specialized multi-site Product Lifecycle Management (PLM) implementations involving systems like ENOVIA, TeamCenter, Smarteam, and Oracle.
Rudy received his Bachelor’s degree in Mechanical Engineering from California Polytechnic State University in San Luis Obispo, CA.
About Janie Farner
Janie Farner is the Director of Marketing for Alcove9. She started her career in Sales and Marketing at Chrysler Corporation and has been a Lean Trainer & Consultant for the past 20 years, working with companies in the United States, Europe, India & Asia and guest lecturing at manufacturing and aerospace companies, hospitals and local colleges and universities.
Ms. Farner has worked as a coach and mentor in Fortune 500 companies, Tier 1 & 2 automotive and aerospace companies and is the co-author of The Business Operating System (AIAG,99), a book about linking strategy to tactics.
Ms. Farner was educated in Europe and has Bachelor Degrees in French and English from Oakland University, as well as a Master’s Degree in Education from the Université de Fribourg in Switzerland.
She has extensive experience in marketing/advertising that spans print, TV, Radio and online marketing. She is creative, enthusiastic and brings a broad-based level of experience to Alcove9 ventures.
Director of Marketing
1753 Deer Path Trail
Oxford, MI 48371
W: +1 248.287.1444
Fx: +1 248.256.1609